1. Unpack the archive provided by Symantec

• tar xzf RALUS_RMALS_RAMS-2896.9.tar.gz

  
  

2. Stop the RALUS service if it is already installed and runnig

• /etc/init.d/VRTSralus.init stop

  
  

3. Very important, if you are under a 64 bit Linux you have to this

• Extract debian package :

  tar xzf RALUS64/pkgs/Linux/VRTSralus.tar.gz

  
  


• Install debian package :

  dpkg -i VRTSralus-13.0.2896-0.x86_64.deb

  
  


• Start installation :

  ./RALUS64/installralus

  
  


• 
  

  If you get "./installralus: line 50: ../perl/Linux/bin/perl: No such file or directory", simply edit ./RALUS64/installralus, and change line 50 :

  
  


• 
  

  from:

  
  
  
  

  • if [ $LOCAL_PERL -eq 1 ] ; then ../perl/$OS/bin/perl -I.. -I$PATH -I$VXIF_HOME -I../perl/$OS/lib/$PERL_VER ./installralus.pl $* else perl -I.. -I$PATH -I$VXIF_HOME ../installralus.pl $* fi

    
    
  
  
  • 
    to:

    #if [ $LOCAL_PERL -eq 1 ] ; then # ../perl/$OS/bin/perl -I.. -I$PATH -I$VXIF_HOME -I../perl/$OS/lib/$PERL_VER ./installralus.pl $* #else perl -I.. -I$PATH -I$VXIF_HOME ../installralus.pl $* #fi

    
    C) If the installation is sucessful but VRTSralus refuses to start, launch /opt/VRTSralus/bin/beremote –-log-console to see the error.
  
  
  
  

  If you get error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory you simply need to install the package :

  
  
  
  
  • Under Debian : apt-get install libstdc++5
    
    However the service will fail to start afterwards.
  
  
  
  

Change into ralus directory
#cd /opt/VRTSralus/bin

Make a backup of libbesocket.so
#cp libbesocket.so libbesocket.so.orig

Install objdump
apt-get install binutils binutils-multiarch

Disassemble the binary to a file
#objdump -D libbesocket.so > libbesocket.asm

Open file and search for ‘$0x8938?

#nano libbesocket.asm

Type ctrl+w to search

Type '$0x8938' and press enter

Find the following lines and locate the hex highlighted in red in front of the jump-no-sign instruction.
In my case it happens to be ’79 19?.

23840:       31 c0                   xor    %eax,%eax

23842:       be 38 89 00 00          mov    $0x8938,%esi

23847:       e8 2c df fe ff          callq  11778 <ioctl@plt>

2384c:       85 c0                   test   %eax,%eax

2384e:       79 19                   jns    23869 <_Z10getifaddrsPP7ifaddrs+0xb9>

23850:       e8 d3 df fe ff          callq  11828 <__errno_location@plt>

23855:       83 38 16                cmpl   $0x16,(%rax)

23858:       0f 85 40 03 00 00       jne    23b9e <_Z10getifaddrsPP7ifaddrs+0x3ee>

2385e:       c7 84 24 ec 00 00 00    movl   $0x20,0xec(%rsp)

Install hex editor and open the file

#apt-get install hexer

#hexer libbesocket.so

Search for the hex we found earlier

Type '/' to search

Type '\xx 79 19' and press enter

NOTE: Only change the code where the hex matches the preceeding chunks of code in the middle column earlier in that exact order. This is what my line looked like.
00023840:  31 c0 be 38 89 00 00 e8  2c df fe ff 85 c0 78 19  1..8....,.....x.

Using arrow keys move cursor into position and change value from ’79’ to ’78’

Type 'r' to edit

Type '78' and press enter

Type ':wq' and press enter to quit while saving

Now go and start the service
/etc/init.d/VRTSralus.init start